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Monica Yoo

technology. science. marketing.

Leveraging Social Media

While the idea of Social Media has become a fairly mainstream concept in the startup, internet and technology realm, it seems as though it is finally making an entrance in other industries. In other words, the value of leveraging various online tools such as social networking, social bookmarking, blogging, and etc. are receiving the acknowledgment they deserve for the tremendous amount of influence it can potentially spawn.

The following video below demonstrates and explains how Social Media plays an integral role in marketing and driving business.

An important lesson to note about Social Media is keeping in mind and paying attention to how it is utilized to enhance marketing within the business scope. Many times, I’ve noticed that people place too much effort and weight on tactics. Don’t get me wrong, I’m not undermining the value of any tactical execution because it’s arguably a necessary component of any successful marketing attempt, but there’s more to maximizing Social Media tools than just posting a video onto YouTube, creating an email campaign, writing a few blog entries and submitting a couple of articles to Digg. It’s vital to be aware that each Social Media tool has its own unique personality, environment and sense of community. What this means is that as a modern day marketer, you need to understand the culture of each Social Media micro-world to see how involvement with it will ultimately affect your business marketing goals. You want to know why partaking in some type of Social Media will move you closer to your goal, so that you have the knowledge to do other things to help achieve the aim.

I view Social Media as if it were a watch. It has many moving parts, with gears of different shapes and sizes but each that have their own purpose to tell time. Some gears work more than others, but if one gear breaks, big or small, the entire time-telling breaks as well. In Social Media management, you’re going to find that some tools have a greater value to your operation (which is a-OK) and the beauty of this is to find a balance in all of it. The objective is to effectively listen to and monitor your target audience and cater to what they want and looking for. You need to formulate a Social Media campaign that makes sense to your audience and the people you want to reach out too. Translation: Each Social Media campaign will be unique for every company.

I can’t tell you which Social Media tools are great and worthy, because frankly they’re all good in their own right (and new ones are sprouting daily). But I will share with you that an effective Social Media campaign will be one that fosters a pleasant user experience that provides all the stuff (information, links, videos, online gadgets, advice, podcasts, blogs, people and etc) that they’re looking for and might be interested in all readily and easily available.

Social Media management isn’t about managing your audience, but managing the tools to fit what your audience needs and wants.

Now that we live in a highly sophisticated world of saavy internet users, it’s faux pas for companies and organizations to not incorporate modern marketing strategies along with their traditional marketing methods.

June 29, 2008 Monica Yoo Business and News, Marketing, Social Media, Tech Experiences 4 Comments

I’ve Got Social Media! How About You?

Got Social Media Badge

This past Thursday I attended the first Got Social Media conference and had a very refreshing experience. I was surrounded by tons of people who were enthusiastic, thirsty to learn and all of them with a streak of ambition.

Throughout the day, various subjects oriented around communications were discussed from a beginning to end kind of fashion; what communication is and the value and purpose it serves, the metrics involved in quanitfying the effectiveness of communications, the future direction of communicating and its experiential shift, tactical approaches to stir buzz marketing, a reality check about women and internet (which by the way makes up 52% of the entire web user population!) and the evolution of web technology.

There were some great presentations with valuable messages and I especially loved the ones that sparked curiosity. For me, those are the ones that usually stick. =)

A personal favorite from the event was the presentation by Stephen Anderson. His discussion tied in a number of different psychological/social behavioral elements and how in the future he believes the focus will shift towards the experience of browsing. In an “off-line” conversation I had with him, he talked about how it used to be the programmers and developers who ran websites, and now it’s the web designers and in the future it’ll be the psychologists and those involved in the social sciences. After thinking about for a bit, I think he’s right. As websites and internet users become more sophisticated, the development team will have to also. You can already see it on Nike.com and UnderArmour.com. It’s pretty clear that they’re selling emotion and experience, not just the shoes and tshirts.

With all that I’ve learned, I think that in the future, successful websites will be the ones that are able to replicate real in-person behaviors and tendencies in an online environment. In his presentation, Chris Bernard said that studies revealed that women shop for longer periods of time and spend more money when they shop with a friend or in a group. The question now is, how can you create an environment to simulate this kind of behavior on the internet? It’s something to think about.

January 27, 2008 Monica Yoo Business and News, Psychology, Tech Experiences Leave a Comment

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